Frequently asked questions

Can I set up monthly payments on my account?


You are able to create a comfortable amount for your monthly payment option on your account.




How do you determine the monthly payments?


The wedding couple determines what is comfortable for them.




When should the full balance be paid?


45 days prior to the event.




How much is the reservation fee?


The reservation fee is $500 to reserve your wedding date.




Is the reservation fee refundable?


It is non refundable or transferable.




If I cancel my wedding is it refundable?


We understand that plans change, and we are here to help. You can receive a Design Credit if you need to change your date at least four months in advance. For our cancellation policy for corporate and business events, please see one of our local coordinators for more details.




Is the 50% deposit refundable?


The deposit is non refundable or transferable.





Design Questions

Do I get to view a sample tablescape prior to my event?


You will be able to view a sample table design prior to your event based on your signed contract.




When may I make final changes on my proposal?


You can make changes to your proposal 90 days prior to the event date.




Will a consultant assist me with my wedding décor and design?


An Event Designer will assist you with executing your vision with color palettes, textures, florals , furniture and more.




Are rentals included in the wedding and reception décor packages?


All decor packages include rentals from Cruzan Affair Event Rentals.




Can I request a room flip from wedding to Ceremony?


Yes. There is a transitional fee of $1000 depending on the amount of tables and design to transform the space room with a limited timeframe.




How long does it take to flip and transition a room from a wedding to a reception?


Keep in mind, transitioning a room is like decorating an entire wedding reception within a limited time. Depending on the amount of tables, chairs, florals, minor details and more the time will vary from 1 hour- 2 hours.





Event rental questions

Do I get to view a sample tablescape prior to my event?


You will be able to view a sample table design prior to your event based on your signed contract.




When may I make final changes on my proposal?


You can make changes to your proposal 90 days prior to the event date.




Will a consultant assist me with my wedding décor and design?


An Event Designer will assist you with executing your vision with color palettes, textures, florals , furniture and more.




Are rentals included in the wedding and reception décor packages?


All decor packages include rentals from Cruzan Affair Event Rentals.




Can I request a room flip from wedding to Ceremony?


Yes. There is a transitional fee of $1000 depending on the amount of tables and design to transform the space room with a limited timeframe.




How long does it take to flip and transition a room from a wedding to a reception?


Keep in mind, transitioning a room is like decorating an entire wedding reception within a limited time. Depending on the amount of tables, chairs, florals, minor details and more the time will vary from 1 hour- 2 hours.





Do you have a celebration in mind?

Contact us for an indepth consultation with our professional team.